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CUSTOMER FEEDBACK LETTERS
Over the last 35 plus years ACR has received numerous "Thank You" letters from customers who were happy with our classic 35mm camera repair and restoration service. We decided to make this page where we could post a few of the letters from our customers. Perhaps your letter will be added to this collection someday.
I recently bought a very nice Canon A-1 camera body that sadly started wheezing after just 2 test rolls of film with a 5fps motor drive. Knowing it was over 30 years old and having no service history, I set out to find the best Canon SLR service I possibly could. I researched several ways for several days and Abilene Camera Repair had far and away the best "street cred" of all the 35mm film camera repair services I found. Next I drilled down into ACR's web site, talked with Kori, and decided it was time to box up my A-1 for a trip to Abilene.
Being a pretty discerning customer I can honestly say that my A-1 refurbishing experience with ACR exceeded my highest expectations. If you want the most bang-for-your-buck not just "skilled" but truly artful camera service done worry-free with good old honest customer care, try Abilene Camera Repair. You'll most likely be as extremely pleased as I am. Rest assured I'll be turning to ACR again.
I received my Minolta SR-T102 back from its ACR Gold Service several days ago and, again, you blew me away with the quality of the work you did servicing the camera. After buying the camera, I spent some time cleaning the exterior of accumulated dust and grime, but your service really made it shine! The camera looked like it was new out of the box! And you took care of problems that would have become major issues in the future that I did not detect in my examination of the camera. But I shouldn't be surprised since you did such an outstanding job on a Minolta SR-T100 I had sent you some months ago. Thank you for your meticulous and high quality work that you've done on my cameras.
I received my Minolta X-370 today, I want to thank you for your honesty...If more people ran their business like you, it would be a better world....thank you again.......
Dear Kori and ACR
I have received the repaired and restored Pentax P30T! Wow! Wow! Many, many thanks for repairing and restoring the camera. Bravo to you and to all at ACR! Great job! The Pentax is like new, and I will look forward to using it. And thanks for the mini-CD showing pictures of the work (amazing!) and for the roll of Fuji film.
Thanks again for your outstanding service!
We received our Canon AE-1 today and are delighted. It looks like new, and I am sure will work like new, too. We will be proud to give it to our granddaughter. Thank you for getting it back to us so soon so we could give it to her when she visits us. I think she will find the CD interesting, too, and will appreciate your complimentary roll of film.
I received my Minolta SRT-T100 back and I just wanted to drop you note to say Thank You for a superb service job. The camera could pass for new out of the box! I haven't had time to run a roll of film through it yet but I plan to in the next few days. Thanks again for a wonderful, quality service for my camera!
The professionalism of your website plus your prompt frank responses to my email inquiries did much to allay my concerns and apprehensions about mailing my Minolta XG-7 to an unknown repair service found by a Google search on the internet. Thanks for your service and a most agreeable experience; it could not have been better.
David T. Irvine
Thanks for the restoration work performed on my Minolta SRT 102 camera. I bought this camera in 1975 when enrolling in architecture school at The University of Texas at Austin and took many memorable photographs with it over the years. Your efforts have the camera back to perfect working order and looking for the most part like it did when it came out of the box. I would recommend your services to anybody looking to have their vintage camera restored.
I received my camera ( Minolta SRT101) and I am very happy with your service! The photos of it disassembled were REALLY neat to see. Thank you for putting my adventure buddy back into the game. ~Jen
North Pole, Alaska
This is for your feedback: You guys are great. My beloved HiMatic 9 works better than the day I bought it in 1969! I also have a HiMatic 11 that I would like to have repaired. Does the $155 price still hold?
I just received my Canon A-1 back from refurbishment today. I can’t believe this is the same camera I sent you. Although she wasn’t exactly in horrendous condition, she did need a bit of love - and you guys gave it to her.
If it was’t for the fact that I had asked you to leave her with her signs of use and age, I would swear that it was brand new. The squeak is gone, the shutter curtain sounds amazing, and the viewfinder is clearer than I have ever seen it.
And as I said, my request to leave the wear marks was honored. I love the fact that this A-1 is still mine, but works as if she’s fresh out of the box. All of this considering the not just reasonable but very affordable price I paid will definitely ensure that I’ll be singing the praises of Abilene Camera Repair to everyone and anyone I can.
I am forever grateful to you for giving me many more years of use with the first ever SLR camera I held in my hands. You can be sure that when the time comes, I’ll be coming back to you for her next tune up. Which, based on the impressive work you’ve done for me, likely won’t be for a good long while!
Thank you again!
I just wanted to thank you for the fine work you did on my Nikon FM2. All my concerns were addressed and your attention to detail is apparent. The work was done quicker than I expected and the box was well packed.
I sent my Pentax SP to ACR requesting the Refurbish level of service. The camera was returned in excellent working condition exactly on schedule at the price quoted with a new(er) bottom plate. The included roll of film was a nice and unexpected touch. I immediately loaded the film, shot the roll and had it processed, very pleased with the results.
I have told my friends that if they have an old cherished film camera they want restored send it to ACR as they do excellent work and won't give you the "old by the way" routine.
Thanks and regards
Marble Falls, TX
Hello, I just wanted to let you know that I am VERY PLEASED with my repaired Minolta SRT MCll . I thought for sure it was junk. It looks brand new and works great now!
I just received the Minolta HiMatic 7s today, and was very impressed with the level of the restoration and service. It's getting harder to find anyone who will do repairs to these older rangefinders. From the quality of work done on the Himatic, I would not hesitate to highly recommend Abilene Camera!!
Many thanks for restoring my 30+ year old camera (Canon FTb), so happy to have a working light meter again. I plan to use it for a long time.
Appreciation and Thanks
San Angelo, TX
I received my camera (Canon FTb) today. Thank you so much! It looks great. I look forward to many more years of use and moving back to film from digital.
San Antonio, TX
ACR Hello and good day.
Thanks so much for doing a great job on my XG-M and X570. ACR did a fantastic job on my Minolta XG-M I received as a gift for high school graduation. I requested the refurbishment service as It had a metering problem that needed sorting. It's as good as new and thanks for a good turnaround even without the rush service. I was so very pleased I decided to save a Minolta X-570 from a popular online auction site and sent that to ACR for refurbishment. Thank you so much, ACR for being there for these brilliant 35mm SLR's!
You repaired my camera (Canon A-1) several months ago and I just wanted to take a moment to tell you how pleased I am with it. The refurbished camera was beautiful coming out of the box. It looked like it did the day I bought it. With your cleaning and restoration, it's awesome! You did an awesome job getting my camera working again. Thank you!
I really appreciate the fine job you all did refurbishing by 1974 Canon TLb. I have taken ASA 100, 200, and 400 print pictures, (Ektachrome) Elite Chrome 100, 200 and 100 VS slides, all with perfect results. Thanks for breathing new life into an old friend.
Just a little feedback on my Cannon A1 service. I shoot Stereo images to slide film. This is difficult since slide film is less forgiving, also both cameras must be in exact sync for action shots. Despite both cameras being in good shape (or so I thought), I could not consistently get good results, and action shots were impossible. After sending them off one at a time for the Gold Service, they work and sync perfectly. Since November 2011 I have shot in varying temperatures and lighting conditions. No more problems!! Also thanks for the advice on how to mark up the viewfinder to assist in better (for My needs) framing.
I'm writing to convey my appreciation for the great service you performed on my Pentax ME Super. You delivered quality service by finding and fixing the problem, and getting it done even sooner than promised. I liked those pictures of the repair in-work, too. Fixing these complex machines is truly a remarkable skill. I'll forward your card with a strong recommendation to the professional photographer I know.
I recently had my Minolta XG-7 refurbished through your business. The decision to send it somewhere to be worked on was a difficult one as the camera has a lot of sentimental value, and I wanted to continue using it. After receiving the camera back, my decision proved to be a good one. The camera looked great, it functions like it did when I first got it in the '70's and the photos I just developed were terrific. Your communication and efficiency of service was incredible. I look forward to using the camera for many years to come. Thank you!
San Jose, CA
Yesterday I got back my daughter's Honeywell Pentax Spotmatic II, after your Gold service. It was locked up and had been pronounced "unrepairable" by the local 'hi-end/professional' camera shop a few years ago. It now works great! You certainly went the extra mile in restoring the dinged-up accessory ring on the lens, also. I know my daughter will be delighted to have her "best camera ever" like new again. All in all, an outstanding job, as usual!
You are truly one of a kind. We classic 35mm film camera lovers really need you. Please keep up the good work!
Thank you for restoring my old faithful Minolta SR-T 201 to great working trim! I was so happy to have found an establishment like ACR that appreciates the venerable manual SLR's! Your thorough and personal service is excellent – I wish you many years of fruitful labor!
I really appreciate the fine job Abilene Camera did refurbishing my Canon A-1. Have taken several rolls of different ASA film speeds under all sorts of light conditions with the same excellent results. Camera was returned quickly and functions like it did when I bought it 30 years ago. – Thanks again –
Took a role of film and the pictures turned out super!!! Thanks so much for fixing the camera (Konica TC) so well and so quickly. Will recommend you to others. Hope you had a nice Labor Day.
I can't tell you how pleased I am about your service to my Minolta X-700! It looks and works like new! I will be sending my other cameras in for servicing.
Thanks for doing a great job, again, on my latest Canon A-1 repair. The mini CD you enclosed, showing the inside mechanisms of my camera, was fun to review. It's amazing how many intricate parts there are in such a small, valued piece of equipment. It's quite obvious to me that you know how they work together, and what is needed to keep them running well. Again, thank you for your expertise and an exceptionally well done job!
Hello! Very pleased with your lens cleaning service which I think it is above average. I had my 50mm lens cleaned at another place, and they charged the same amount you did for my 28mm Kalimar!!! They did not include any photos as you did and they went up on their price without explanation after they received it. I will remember you guys when its time to give my Olympus OM1n a good cleaning.
Unable to get my favorite camera ever, a Minolta SRT 101 I bought in the Army, fixed and cleaned locally, it lay unused for over 20 years. When I found ACR online I was somewhat skeptical but sent it off for Gold Service. The camera came back like new! I called about a minor problem, sent it back and ACR fixed that immediately. This unsophisticated but easy to use camera still fits my hand perfectly after all these years. It's great to have a treasured old tool back working perfectly!
Thanks for a great job!
Marine on Saint Croix, MN
Wow……Received my camera (Minolta SRT-101) back today after having it refurbished. Fantastic job. You have breathed new life into a 41 year old camera. There is something special about classic manual cameras. Thank you for your good work. The battery and the film were unexpected extras. I will always recommend your services whenever I can do so.
St. Petersburg, FL
I'm writing to tell you that I am very pleased with the Gold Level repair you made to my 39 year old Canon FT camera. It came back to me very clean and seems to operate very well. I have put several rolls of film through it at varying shutter speeds and every picture but one was fine. I suspect the local Walgreens messed up the one picture but I'm not sure. Anyway, thanks again for the less-than-ten day turn around, the CD with the camera pictures, and the careful return packaging.
Looking at the CD pictures with all the parts inside my camera exposed, I know I made the right choice in sending it to an expert and not trying to fix it myself.
Rio Rancho, NM
My camera came back looking like it was band new. I am very pleased with the service, and my camera (Minolta X-700) works like new as well. I will recommend ACR to my friends and anyone else that has a camera needing repair. It's great to know that in this day and age of digital photography that there is still a place for film cameras.
I just wanted to thank you for the excellent service performed on my Pentax Super Program (I ordered the "Gold" service package). The camera performs just like new! And, how fast! I didn't order the expedited service; yet, my camera was back in my hands is just a bit over 3 weeks, though your estimate said 5 weeks.
Thank you very much. I happily endorse your excellent work and customer service.
Thank you for the professional refurbishment of my trusty Canon FTb film camera. The camera works perfectly and I look forward to using the camera on a regular basis again. Your service is fast, efficient and thorough. I would recommend ACR to all olde school camera buffs.
Additionally, the mini disk showing the camera in a dissembled state is nothing short of amazing.
Thank you so much for the work you put in on my camera. The pictures I took with it (using the roll of film you sent) came out great. My Canon TLb took fantastic pictures when it was new and it does as good or better now. I look forward to using it to take some pics of my grandson who is 3 yrs. old. I am most grateful. I had almost forgotten how much I enjoyed shooting pictures with that old Canon. Now that you have given it a new life I feel just about the same way myself. I got out some very old slides I had shot using this camera and it just brings back a flood of memories of times gone by, but not forgotten.
Once again, THANK YOU. You bring great credit to yourself through such superior service. I will highly recommend your services to all I meet.
First class service on my camera. From Init. correspondence, price, quality work, and speed beyond what I expected. Excellent job! Thank you for saving this Minolta XG-M that I love!
Ray J. Salek
Just wanted to say thank you for repairing my XG-1. It looks like it did 29 years ago. I was just playing around with all the different lenses that I purchased over the years and it brought back lots of memories. I purchased the camera in Spain while in the Air Force in 1981 and I want to go "Old School" once in a while with my Minolta XG-1. In a digital age it's not often we get to take quality pictures with the good old cameras from back in the day. You did a great job and the price was right.
SMSgt. Pat Callahan
I received my Pentax Spotmatic F yesterday. Everything looks great. I am testing it now with Ektachrome 100D. I'm sure everything will be fine. Thank you for the quick turnaround and I loved the photos of its breakdown. I will be certain to send you my second Spotmatic F (Chrome body) in the near future. It has similar issues to what my black body camera had.
Thank you, sincerely
You guys rebuilt my SRT-101. I received it back a couple of weeks ago. I have not had a chance to try it out yet but it could not possibly look better than it does. I'll have a Minolta 9000 for you after the first of the year. Thanks so much for breathing new life back into my baby.
California City, CA
This has been one of the most professional repair experiences I have ever had concerning the repair of my Nikkormat that I have had since 1972. Seeing the CD of the camera taken apart was most amazing. The entire repair process, from starting with your site, printing out the form, packaging, etc was made very efficient with the good instructions. And certainly the price was very reasonable for the level and quality of work you do. I am very appreciative. Everyone told me for years that I might as well discard the camera; that there were no parts anymore and no one to repair it. Now with its new light meter and total rehab, it should have another life.
Thanks so much.
My Pentax MX arrived today. I appreciate your quick turnaround and the service that the camera received. My daughter should get some good use out of it.
Best wishes to you, and again thanks.
San Marcos, TX
Today I received my refurbished Nikon F in excellent working order. The light meter is working perfectly, an almost impossible feat for this vintage camera. This is the second Nikon F you have refurbished for me, the first also was returned to me in exceedingly good working order. I will use one and my son will use the other. It is of considerable comfort knowing you are available to perform such superb work on these fine, older film SLR's.
I just received my minolta x-700 back from you guys, and I am truly impressed, and truly happy. Not only did it look pristine, but it took pictures like it did when it was brand new. After several years now of the camera not exposing properly, I get to enjoy it again like my dad did when he bought it 26 years ago. Thank you so much for fixing my camera, showing it some TLC, and returning it to me so quickly.
Thank you so much!!!!!
Thanks for refurbishing my 38 year old Minolta SRT101. My son has been using it for a college course and your timely repair service meant he got it back before the end of the term. He loves the camera. The repair photos and complimentary roll of film were much appreciated.
I received my repaired A1 and fast Canon lens several days ago and wanted to thank you for the good service. I'm about to start taking some shots with the repaired pair. Thanks again for your help in getting my equipment back in order.
My response to your recent repair of my camera (Pentax Spotmatic): "Professionally repaired; timely and thorough. Very service oriented.
Receive my camera (Canon FT) last Tuesday ...very well packed...very clean...looked at the CD, you provided, of the mechanical parts of the camera, before service....mounted the original standard lens FL55mm 1.2 and loaded the complementary film and commence shooting some pictures. Also tested with FD35-105mm and FD24mm lens. Tested all the functions with various shutter speeds, various apertures, and some flash shots. Took the film to COSTCO 1hr. processing service.
CONCLUSION: Excellent photos....all were clear and sharp...for a 40+ year old REFURB, Its worth it.
Excellent service, Excellent job!
Received my refurbished camera (Canon AE-1) two days before promised delivery and it's beautiful. Thank you and your staff for me.
Finally after many years I can use my 1968 Pentax Spotmatic. It feels new again except for the ragged back cover that I said to leave alone. I had been contemplating getting a digital camera, and I may, but for my serious work I will still use my "new" camera. Thanks, great work.
Greetings from Moab and Utah. Thanks for your very good work (Olympus OM-1). Love and many thanks. I'll recommend your service to others.
You guys did a great job on my Canonet. Looks and works like new. And thanks for the CD showing the "innards" of my camera. Fascinating to see: looks like the insides of an old watch!.
Time will tell, but on the basis of my first test roll the camera (Minolta SRT 102) seems to be in fine working order, and its functions certainly feel smooth and easy. I received the camera back in amazingly fast time. That really impressed me. When I next have an old camera to restore, I will do business again with Abilene Camera.
I am a repeat customer and am continually impressed by the thouroughness and quality of repairs you have done on my cameras. The latest repair was a Minolta SRT102 that I rescued from an ignominious fate at a garage sale for a small price. It was filthy, but I saw that it was functional and could be serviced into a really nice camera. Thank you very much! Now I am going to prowl the internet for Minolta lenses to use with it.
This was the best service I've ever gotten for any repair work on any item (Konica TC). Pleasant phone conversations, fast (RUSH) service, photo documentation of the work done and careful, neat work all made for a pleasant experience. Job well done! A++++++++++++.
I've just received my Canon A1 from ACR, where it underwent Rush-Gold Service. Words cannot describe my excitement. The camera is incredibly repsonsive, viewfinder big and bright and the shutter is snappy. Your tech even replaced my mirror! The finish looks and feels like it just rolled out of Canon Japan, 30 years ago. I've found my repair shop from now on!
Staten Island, NY
Dropped my beloved 25-year old Minolta X-700 , which caused a major malfunction; it no longer worked. Research online revealed that ACR repaired SLR cameras. Sent it off to them. Wow! less than two weeks later it was returned, and looks and works better than when new! A full overhaul, more than I expected, with a photo CD showing all the work that was performed. Would highly recommend ACR, as they seem to be the only honest, dependable, and reliable place left that still performs quality camera repairs.
I received my 25 year old Canon AE-1 Program back and it looks and operates like new. I am sometimes hesitant to do business when it is not in person but the service was exactly as promised. The camera has been around the country and the world with me and I look forward to many more years of service.
Silver Spring, Maryland
I got my dad's old camera (Canon T-50) back today. It is so fabulous to be able to take photos with this camera again. I know it's nothing special - but my Dad and I took so many fabulous photographs with this camera from New York to Florida to Alaska and I just never get that same quality with any digital camera I've used. I will certainly recommend your service to everyone I know. I cannot put into words how much it means to me to hold his camera in my hands and know that I will be able to preserve memories for my granddaughter, the same way he did.
Los Angeles, CA
My Pentax Spotmatic arrived today. You told me in advance that the backlog was extensive... so the wait was deliberate and worth it. My poor ol' camera feels like new!
I am Linda Brewer and sent my camera, Pentax MV , to you for the gold repair. It appears to be in great shape and I am shooting the free roll of film. Can't wait to see the results, as this camera always shot gorgeous pictures. Can't believe the cd you sent showing the insides of the camera completely disassembled. That is quite incredible and needless to say, there was a lot of dirt. What a service to offer those of us that love our cameras and are not ready to go hi-tech. I will let you know how the pics turn out and thank you very, very much for offering this extraordinary service.
I bought that camera, Olympus OM-2 , in Japan, in 1979, so who knows what was in there? The camera has been toted all over the world with me. Thank you again for fixing it. Should anyone ever need anything repaired, I shall definitely send them to you!!!
Having my Canon 35mm, FT/QL SLR overhauled by you folks was some the best money I ever spent on a camera. It works perfect just like the day I bought it new in an Australian Military BX. Again, thank you very much for an excellent job. PS: The developed photos are super excellent.
Thanks again for an excellent job on my Pentax H1a . Really first class work. Thanks also for the CD with photos and the Gold service without a price increase. Didn't realize how much the camera is taken apart to do a thorough cleaning. WoW!! Now I can photograph with a tool that I enjoy using and which has been professionally restored by ACR. What can be better!
White River Junction, VT
The repair work you did on the Pentax SV was excellent - I could not be happier!! Your prompt return, before expected delivery, was also appreciated. I would definitely use your services again. You took care with the old Pentax as if it were your own. You made it look and feel new again. The bonus free roll of film and cleaning kit was also a very welcome touch. Thanks so much!
White River Junction, VT
I would like to compliment you on the thoroughness of fixing my Pentax ME . I saw many pieces replaced, more than I expected. Even little things like the self-timer lever, view finder eyepiece, film advance/rewind indicator, memo holder and shutter controls were new looking. I would think that such attention to detail would have also been paid to the internal parts as well. I can actually feel the difference as I wind the film, as it is easier and smoother than before. You must have replaced some circuitry as the light meter is working like new again. Even with the $175 price tag plus rush service, I feel that I got my money's worth. This camera is 30 years old and will last another 30 years now. Hooray for a job well done ! I would gladly recommend your service to others.
A beautiful job on my Canon FTQL . Like stepping back in time.
I was literally at a loss for words to describe how pleased, no, ECSTATIC I am with the
service ACR performed on my Nikon F .
I had waited for years to be able to get a clean F with the plain prism finder. I won one on eBay in early October '06 and sent it on to ACR for a "Gold" service a few days after I received it. I really didn't go over it much except to notice that the mirror bumper was crumbling and there was a "floater" in the finder -- probably a spot of fungus. About the latter -- I just hoped that ACR could stabilize it; I could have lived with it as it was. To my absolute delight ACR *replaced the viewfinder prism* as part of the repair (they also replaced the self-timer, which I had not checked). They just went ahead and did it and got the camera back to me within 2 weeks (I did splurge for the "rush" service). To anyone who sees this -- have no doubt that ACR will do a first rate job on servicing your camera! And to those of you who might have a junker lying around -- please send it to ACR so that other cameras might live!
Upper Marlboro, MD
Thank You, Thank You.......
I received my re-furbished Canon AE-1 Pro today.......ACR has done a remarkable job! I don't know how to express my gratitude for such a job well done. You see I love that old camera and now she looks like new again. Inside and out. I am looking forward to taking many more great pictures with her again.
Thanks to everyone who contributed to her face lift.
Motivated by the no-nonsense approach of your website, I sent my twice-dropped Canon AV-1 for Gold Service. When returned, I found that the body of the camera was serviced much better than I expected, evident in the very thorough cleaning of every crevice. What I did not anticipate was replacement of the lens which now permits me to use filters again. I am absolutely delighted with the total service given to my 'new' camera; it is truly a pleasure to do business with people that clearly take great pride in their work. Your Gold Service is Platinum!
John B. Price
New Orleans, LA
My camera was handed down to me by my father and means a lot to me, but the foam had deteriorated and levers were stiff. Needless to say, the pictures I was getting back were not their best. I let it sit in a drawer for a long time because I thought it wouldn't work and that no one makes repairs to them anymore. Boy was I wrong, and I have gotten some awesome pictures back prove it! However, this review is not about the restoration ACR performed on my Canon Tlb (which was excellent) or about their customer service (also excellent). I just wanted to say that when something went wrong after the repair they really stood by their warranty. ACR had my camera back to me so fast that I couldn't believe it and it was a very positive experience! I can't reccommend them more highly.
I just got back the 1973 Canon FTbn that I learned to shoot on as a boy (my father recently gave it to me and I sent it to you guys). It's not only in beautiful working order. The camera looks gorgeous and being from 1973 it's built like a tank. There had been a few major problems (shot counter had ceased to operate, self-timer had ceased to operate, ASA window was totally blackened, shutter speed dial only slightly less so) and all have been replaced or cleaned up and fixed (I surmise replaced judging by their newness). All in all, fantastic and I plan on having another 33 years out of it at least. It gives a hell of a run to my relatively new Nikon F100, and that my friend is saying a lot. Now I just have to send you my dad's lenses. Again, thank you so much.
New York City
Both of my Nikkormats thank you. They look great, feel great, and operate like new!
Thank you for the repair of my old friend, my Minolta, SRT-201, SLR camera. I had forgotten the feel, the simplicity, and the joy, of taking pictures with a totally manual camera without dealing with the "program" function. You took 29 years off the camera, and that took 29 years off me.
Shawnee Mission, Kansas
Your service is way above average. Two or three lines won' t do:
I want to thank you for taking care of the old Nikon FE2 . I tested it, including a test with the SB22s, and everything seems fine. I shall certainly be very careful in the future. Anyway, tonight I shall drink a toast to ACR and Classic Cameras!
Your overhaul of my 35 year-old original Canon F-1 is worthy of high praise. Neglected by the prior owner for decades, your Gold Service restored this classic to "like-new" condition. And even though I forgot to check the rush service block on the order form, you jumped me to the front of the line AND refunded my $39 when you missed your goal for rush service by a few days. I now have a perfectly functioning and great looking classic F-1 that I expect will be in use for several decades to come. Thanks for your great work!
John A. Wells
San Francisco, CA
I truly want to thank you for your speedy service. It was definitely worth the extra $39.00 to have my camera back so quickly. I cannot thank you enough! My daughter is a 3 year starter on our school's varsity Basketball team and districts are tomorrow. My camera broke during the last game of the year and I had limited time to get it fixed. When I found your place on the web, I was saved! This old Pentax ME Super is my pride and joy. I love the versatility of it, being able to have shutter priority or aperture priority is something you just cannot buy in today's SLR market. Long story short, I got my camera back the day before districts started and it works like new! Thanks, ACR, I will recommend you to anyone who needs their camera fixed. In fact, I also have a Pentax K-1000 that could use a good going over. I use that mostly for astrology photography. I may be sending more work your way soon!!
Many many thanks
On 10/12/05 I mailed a check and (one of) my beloved Canon FTB QL's. Today 10/21/05 it's back home. 9 days including shipping??? I am stunned!!! ACR outdid themselves. Absolutely FANTASTIC. My baby, my beloved Original F-1 will be in for a Refurb as soon as I finish a roll of film. How wonderful that I have a trusted source of repair for my sweet vintage camera's. You have made me very,very happy. Please send me some business cards I can distribute to friends.
Chef David F Becker Sr
Just wanted to add my name to your list of satisfied customers. I mailed the camera (Canon FTb) from Tampa FL. on September 12th and received it back today, September 23. Your priority service is great as I needed the camera for my son's wedding in October. The camera works like new, it will outlast me.
Fixed advance lever and bent shutter blades (Nikon FE2). Very nice work, clean, is functioning like new. Highly recommended. Thanks!
Top-notch professionalism, craftmanship and service of a kind hard to find anymore (Pentax K-1000). Comparable to the classic cameras which are their specialty, I would consider ACR a Classic of Service Quality, reminiscent of an earlier and better time!!
Thanks for the wonderful service on my Canon AE-1 Program SLR Camera. Not only was it returned much more quickly than I imagined, but it looks like new and WORKS! You are terrific. Many thanks.
Many thanks. My Nikon FG is like the day it was purchased. You guys are too good.
M. L. May
I just want to drop you a quick THANK YOU for a job well done repairing my Minolta SRT101. Now my son can also continue using the camera. You did everything as advertised and when the lens release knob 'disappeared' a few weeks later, you quickly sent a replacement with no questions and at no charge. I will definitely recommend you guys!
San Francisco, CA
I was surprised to get the camera back so early. I took it out for a test drive to see if the transporting problem which was intermittent was solved...and it is. Thank you so much! The OM 1 is an oldie but a goodie and I use it in conjunction with my OM4t.
I want to thank you very much for the fast excellent service and restoration of my Canon A-1. The camera looks and operates like it was just out of the box 25 years ago. And it's a pleasure to find an top of the line repair service company. I put you at the top of my list.
Dr Mike Berry
Chapel Hill, North Carolina
I have my camera and pictures back and boy am I happy. You have the most wonderful service. This camera (Nikon FM2) is like an old friend. I bought it with money I saved when I was a teenager. Now 20 plus years later I can still take great pictures with it!
Thanks very much.
Des Moines, IA
Just wanted to say thankyou for taking such good care of my Canon AE-1 camera!! It came back in only 1 week, not only with everything fixed, but looking practically brand new! I'm so happy to have it back in working order!!
Thanks for getting my 25-year old camera body back up and running so quickly and competently. I just picked up some prints from the first rolls I put through my Canon A-1 after you gave it your Three Day Rush Gold Service. Pleased is an understatement. The light meter and shutter speeds are dead-on accurate and provided complete satisfaction from both Portra 160 and T400CN B&W. I expect I'll be equally happy when I soon shoot some tricky slide film. Again, thanks for your highly skilled, prompt, professional service. I hope you're still around in ten years when I start thinking about having my trusty A-1 adjusted again.
Rapid City, SD
I just returned from a two week trip to Switzerland which was the first major test of my Canon FT-QL since you serviced it in February. It performed flawlessly; like new. The problem I was having is gone, and the operation generally is much smoother. I appreciate your fixing that nagging problem with the clutch release button which I had to work around for many years. I am very glad I found you on the Web. I bought this camera in Japan in 1969 when I was in the Navy and am very attached to it. Looking forward to many more years with it now.
Great job; thank you.
The gold service on my OM2n was excellent. The camera is functioning like new again. Worth every penny.
Words cannot express how delighted I am when I received my Olympus OM-2n camera back in great condition! Its really worth the money to pay for the rush service too. Your service will always be in my list of recommendation.
Thank you very much.
Just received my camera ( Canon FT-QL ) back from a refirb. WOW, the camera hasn't worked that good in years. After 35 years, I just didn't realize the little, subtle (and some not so subtle) differences. It seems to be working perfectly, I couldn't me more pleased.
Good Show! My Canon Pellix returned "as new" in function & appearance. Even rec'd a body cap which I never had. Intend to cycle my other cameras through your process.
Paul F. Hille
I just wanted to drop you a quick note to thank you for the Gold Service you recently performed on my Canon AE-1... The camera is working beautifully - it even smells new! When I sent you the camera I was concerned that the battery was low; no problem, you went ahead and replaced it for me. Great service. In fact, I'm so happy with the work you did that I'll be sending you my Canon FT-b shortly! Many thanks.
Wow! You guys are great! You did a terrific job on my Minolta SRT 101 a couple of years ago and managed to repair my zoom lens as well. However since your repair was not totally perfect - to your specs, you decided to refund my money and advise me further. What on earth could a customer ever want more? Thanks and I'll be back for more adventures in "old guy" photographic equipment.
Blessings, Gene Benoit
You folks did a very nice Refurb job on my Canon F-1 . Everything looks great, sounds great and feels great. Those images on the mini-CDROM were very thorough... I have never seen my camera's guts before. Thank you all very much for doing exactly what you said you would do (uncommon in today's "service" businesses), and I appreciate it very much. Look for a couple of referrals from me.
My wife is very pleased with the refurbishment if her Nikon EM. You were able to get it back to me faster than I had imagined, in plenty of time for her birthday. I had taken the camera to two repair shops before you with completely unsatisfactory results. It's good to know that there are reliable artificers still available. I would recommend you to anyone with a camera problem.
Already received my Canon FT-QL at about noon today. I was surprised that the US postal service was that fast. It really looks like a good job!! Also, I am very impressed that although you could not repair the lens, that you actually sent my money back! I will be spreading the good news about your services.
Regards Bill Kress
White Lake, WI
Your 3-day turnaround service was worth every penny for my piece of mind. I was very apprehensive about sending off my mint Pentax MX for your refurbishment service, but it was in dire need of seal replacement and cleaning. To my amazement, it was back in my hands in a week. I can't tell you how pleased I was to get it back in the same condition, if not better. I'm what most people consider a perfectionist (picky) and you certainly met my expectations. These digital images are just fascinating, too.
Thank you for the great job on my Spotmatic . It works and looks like new. Thanks also for the no-problem warranty fix when it needed a minor adjustment. I will definitely use your shop again, and will be happy to refer you to others!
Recieved my Canon AE-1 back fast after sending it in. Very impressed with the quality of repair. Its taking great pictures again. Have referred others to you. Thanks again for a great job.
Received my camera today and was disappointed that it was unrepairable. However, I wanted to pass along my appreciation for the evaluation you did on the camera. Most camera shops that I have contacted over the past few years charge a significant fee just to open the camera and tell you it can't be repaired. I am very pleased with your work and believe that you are providing a valuable service to those of us that continue to use the "old fashioned 35MMs". I will certainly recommend your shop to others seeking repair of their cameras. Thanks
Hi, just wanted to thank you for the prompt and effecient service (AE-1 Program). Will use you again in the future.Thanks.
West Valley City, Utah
I had almost given up on finding a repair service for my trusty, but tired, 32 year old Minolta SRT-101 . None of the local camera dealers were at all encouraging that it could even be repaired. This afternoon my camera was delivered after a Gold ACR repair service. I'm very pleased with its condition. All functions seem to be working and it looks almost new again. The cost was very reasonable and you completed the work in half the time quoted. Thanks again ACR.
Salt Lake City, UT
HI Folks: I was surprised to see my camera (Nikon EM) in the mail today after only 16 days absence including mailing time. It looks better than new. Look forward to trying it out. Thanks again, for your quick service.
I received my camera (Canon AE-1) today and wanted to tell you how pleased I was with the service. For the same repair price that you quoted, my local dealer wanted 6 weeks to 3 months to do the work. You did it in less than 2 weeks.
Robert J. Alonzo
Thank you for your prompt reply! Although you cannot repair my particular camera model, it says a lot about your business courtesy to be so kind to provide me valuable information and to take the time to explain the answers to my questions. And thank you for the web site referral. I look forward to doing business with your company in the future for other camera repairs I might need .
I was very impressed with your guarantee policy. You state in your add that you will refund a person's money if you cannot fix their camera. After working hard to give my Canon T-70 a complete gold service, you found an electrical problem that left it inoperable. And true to your word, you refunded my money. I really appreciate your honesty and integrity. It is why I continue to return as a customer.
I honestly didn't think my camera was repairable (Minolta SR-T 102). I put off sending it in, knowing that I would be disappointed with the outcome. When I dropped it, I was spending the summer in Russia and my entire trip stopped. I finally got up the nerve to send the camera in for repair. You have amazed me! I wanted to keep all original outside parts if possible. You actually beat out the huge dent, just to fulfill my request! Not only does it work, but it works better than when I bought it! The pictures of the repair procedure were great and the film and cleaning kit were above and beyond, thank you! I am 23, my grandparents have told me about 'the good ole days' when companies cared about their customers. I am happy to have found one.
I received my Canon AE-1 Friday, shot the complimentary roll Saturday, had the roll developed Sunday, pictures are outstanding, e-mailing you Sunday to THANKYOU for an excellent job.
Wow! Got my Canon A-1 back today and the work you have done is way beyond my expectation. Super, well thought out service. I will direct anyone to your business when aware of their need for your superior work. What a pleasure to do business with your company. I'm envious of your apparent success!
Am I impressed. I just received my old Canon F-1 in the mail today from you looking and working great. I sent it on the 14th with rush service and here on the 19th it's back. I've heard of companies offering rush services but this is tops! I never expected an old complex camera like my Canon would be repaired so quickly and well. Now, my daughter can take this favorite commercial workhorse of mine overseas on her own expedition next month. Thanks! And guess what... I have another body to send you. Keep up the good work. I will recommend your service highly.
All the Best, Brian Moratti
Port Townsend, WA
I am so impressed with the quality of your work. I am an engineer and mechanic and I truly appreciate the extra attention you gave to the restoration of my camera. The complimentary roll of film and cleaning kit were an added bonus. Thank you for a job well done.
Thank you, A. M.
I want to tell you that I have taken several roll's of film on my Minolta camera that you worked on in November. I an so pleased that everything is working perfectly. I will keep you in mind if any of my other cameras need help or if people need a recommendation, that I definitely will recommend you.
Thank you, Kathy
A very happy customer in California
ACR did an excellent job in restoring my 1970's era Fujica SLR to good working order. I used their "rush service" and was surprised at how quickly my repaired camera was returned to me. I highly recommend this company.
Thetford Center, Vermont
Thank you so much for repairing my Nikkormat . I could not believe how quickly you got the camera back to me!! Everything is working great!! It's like having an old friend come home!! I will never send my camera anywhere else. ACR is simply the best. Thank you so much and have a blessed Christmas!
The quality of work performed on refurbish of my Olymous OM-1 was excellent-to say the least.
I am very impressed with the service of ACR! I used the rush, silver service, shipped it on a Thursday and received the camera back repaired and very clean on the following Wednesday! 6day turn around is amazing service! Thank you and will pass on the name with no hesitation!
Thanks for the great service.
I just received my Nikon from youÉ..That was fast turn aroundÉ..It looks good and feels good , itÕs clean!! But to receive a cleaning kit and a roll of film was beyond what I expected . Thank you , thank you , thank you .
LIVE LONG and PROSPER .
Thanks for the great service.
JAMES P . CULLEN jr.
ACR has unbelievable service! They are honest, professional, helpful and prompt. Five star service!
Have now seen first roll of color prints from film you sent. After I re-learned some of my old tricks my Spotmatic works as well as I can ever remember it working- even down to the mirror clatter that used to cause heads to turn among my Boy Scouts. It works great and I am totally pleased. Again, many thanks for your fine workmanship, courteous service and caring,considerate way of doing business. There just ain't a whole lot of that kind of thing around these days! Keep it up.
I just got the prints back. They are beautiful. Just like it used to be ( Canon A-1 ).
Jay K. Basu, Carson City, NV
I compliment you and ACR on the fine job you recently did on my Canon AE-1 and my Canonet QL17 GIII . The degree to which you disassembled, cleaned, repaired and adjusted these cameras is most impressive. I will most certainly use the services of ACR in the future and I will also do my best to recommend ACR to other photographers.
Thanks again for a job well done.
Robert Malch, Orlando, FL
I just wanted to say thanks for the excellent Refurb job you all did on my old Pentax Spotmatic . I've gone through several roles of film since I got it back, and it performs at least as good as new. Light meter and lens timing seems to be right on the nut! Great job (the CD is neat to have also)! I'm talking you up among friends and family.
Bob Urschel, Colorado
JOB WELL DONE!!! I recently received my Yashica SLR back from you.....it now again operates and produces pictures as if it were brand new. The cosmetic work and cleaning came out absolutely wonderful! Your communication and work was very professional and I have already recommended you to a few friends who will be seeking your expertise. Thank you again and I wish you and your business every possible prosperity.
I just want to thank you for repairing my Minolta X-370 camera. You have done a wonderful job. No one else even came close to your repair costs for this camera. Your work is excellent and my camera works like new. Thanks.
Just received my Nikon after only three weeks and was very pleased with your service. You are very thorough and your set price makes life very good very the weary photographer looking for honest reapir service. Very appreciated for a fine job. I will definetly be using your service again in the future for my other cameras. Highly recommended. Thanks again.
Ron & Robin Funderburg
Hi ACR. I just received my camera back from its repair at your shop. I own a Sears KSX Super that was locked up. Thank you so much for fixing it. I am so glad that I went for the Gold Service to allow for a thorough inspection and cleaning/repair. I enjoyed looking at the pictures on the diskette.
Your website is GREAT....it provided your repair and warranty policies and a wealth of other pertinent information. Once I visited your site, I stop looking for a repair shop. It is really refreshing to see a company that is committed to providing excellent service. I am so excited to have my camera back. I wish your company many years of continued service.
Lynn Scolarice - Basking Ridge, NJ
I received my ksx 35mm camera ,and I was very pleased to have it back in excellent working condition. I have taken a few rolls and the camera worked perfect. Thanks again for an "Above average Repair "
Roger Samblanet ,Louisville,Ohio
Sirs: Just a BIG THANK YOU. I own a Minolta X-570 that was locked up. I sent it in thru a local camera shop, to Minneapolis for repairs. It came back as "no parts available". Needless to say I was pi...... So I happened onto your web site thinking there must be somebody that can repair this camera. I came to your "warning" statement, and tried changing the speed and BEHOLD!
It is now working again perfectly! I am a happy camper!!! I was thinking about upgrading to an X-700 but now will keep this old girl...and just may send it in to you for a cleanup! Thanks again...and isn't it a wonder that some big shot Minolta franchised repair shop in Minneapolis couldn't figure this simple task out! I think I'll "have a word" with my local camera shop and suggest they find somewhere else to send their stuff, and that I'll be doing business elsewhere!
John Sullivan, Minneapolis
My Minolta SRT 101 is back in an exceptionally short time and completely reconditioned and repaired. Your friendly attitude and obvious concern about the fact that my camera still meant a lot to me even though it was "old" was so impressive! The cost of service was many times lower than any attention I could find ANYWHERE. Most of all, you conveyed to me a "can do" attitude, and a desire to have my business and restore an "old friend" to me.
Gene Benoit, New York
Just received my Pentax Spotmatic F back from you. It looks and works just like new, just as my Minolta SRT102 you serviced several months ago does. I anticipate using these cameras for many more years now. It is great to know someone who appreciates these superb older cameras and can keep them maintained and repaired for people like me who prefer them over the newer equipment. I will continue to recommend ACR to my friends.
Thanks for repairing my camera. Broken and forgotten for 15 years, it is as good as new. Thanks.
San Diego, CA
I am very impressed and pleased by the quick and thorough work done by ACR on my Canon A-1 . I thought it was hopeless or going to be hopelessly expensive. I now have my favorite camera back and it was repaired at a fixed, reasonable price. Thanks!
Vicki Sanders, TN
It was a pleasure to speak with you this morning. Knowing that there are photographers out there that still appreciate the "old" mechanical shutter cameras, and how to keep them alive, does my heart good.
Thanks again for reviving my old reliable ( F1 Nikon ).
Outstanding service. Received my Canon A-1 back from your shop this week and it works like the day I bought it 23 years ago.
Just got my AE-1 Program back and I'm completely satisfied with the work. Thanks for adding many more years of service to my camera!
ACR has my appreciation for salvaging my old nikon . The camera was a part of my eyes and furnished many photos near to my heart. I said was, it is again, thank you acr.
Frank downey, Miss.
I received my Nikon FM today and was thrilled to find it in perfect order. This old camera and I have a long history together and I'm very glad to have it back and working perfectly. I have already taken a couple of rolls of film and had them developed and the pictures turned out great! Thanks for a fine job; it was definately worth the wait. I would recommend your service to anyone.
A Satisfied Customer,Randal C. Magee, MS
Abilene Camera Repair is better than advertised! My old Canon Ftb came back in remarkable shape. Everything was fixed and the camera is now like brand new. Thanks!!!
Don Holman, New Mexico
The work was great on the Minolta SRT 201!
Brent Lambiotte, AL
Hello, I just want to thank you for repairing my Minolta X-370 camera. You have done a wonderful job. No one else even came close to your repair costs for this camera. Your work is excellent and my camera works like new. Thanks.
Thanks for the great service on my OM-1 and quick turn around time.
Jim Dunn, Arkansas
Dear Sirs, Picked up my camera yesterday, and look forward to using this camera agian. Thanks for your help, and I will refer your services to anyone in need of camera repair. Again, thanks,
Hi, Just received my Nikon after only three weeks and was very pleased with your service. You are very thorough and your set price makes life very good for the weary photographer looking for honest repair service. Very appreciated for a fine job. I will definitely be using your service again in the future for my other cameras. Highly recommended. Thanks again.
Ron & Robin Funderburg
I received my camera and it's working great. Thanks a million for excellent and prompt service.
Hi ACR, Thank you for repairing my old camera. Your service was faster than I anticipated, and it's nice to have my camera working again. Good job!
Hi. Just received my canon AE-1 back . This is the second time I have dealt with you and want to thank you for your quick HONEST service. I have had bad experiences with other repair shops in the past and beleive me I'm glad I gave you a try. Have a good year and thanks again.
Barry Crane, Baltimore Maryland
Wanted to thank you for doing a great job on repairing my Canon AE-1 . I had been told locally that it could not be repaired because the parts were no longer available.
Chuck Moscato, Florida
Thank you for the great job you did on my Pentax . I would gladly send it halfway across the Pacific and partway across the USA again to get the kind of professional servicing and workmanship that a quality camera should have.
I just wanted to let you know that I have been quite impressed by the integrity that your company has, I'm glad that I found you! You can be sure that if I get any more cameras or if I know of anyone who needs help, I will refer them to you.Thanks again.
Just received my Minolta SRT back from your shop. It works perfectly. Thank goodness there is still a shop that will repair my favorite cameras.
Frank Richards, Pennsylvania
WOW! I got my Nikon EM back and it looks and works great. The local shops said they couldn't fix it. Thanks!
Dick Anderson, Pennsylvania
Thanks for prompt and reliable service. My Pentax works perfect, as new, and I am well pleased. As a matter of fact the body looks as it did when new which I didn't expect. You are in my address book for good.
C. Moody, Texas
Hi ACR, Thank you very much for your excellent repair work. I finally caught up with my son who received the Pentax Spotmatic that you repaired for me. I used the camera for pictures of two children's high school graduations and the results were excellent. I am really glad to have the camera back again, thanks to you.
Sincerely, Tom Harman
Thanks so much for the very professional manner in which you handled the repair of my classic Nikon FA . When other agencies didn't want to be bothered with it, you went forward and took care of the problem. Now I can enjoy using my camera again...just the way it was before it broke. You sure know your business !!
Again thanks for making my camera work and for making it look like new.
I received my old Beseler Topcon Super D - repaired and in great shape. Thanks for doing a great job, I really appreciate your efforts since I was hoping that the old piece could be salvaged.
Hannelore Lee, Florida.
Received camera body today. Everything appears to be a-OK. Appreciate your excellent service.
Paul S Zolotor, Missouri
I just ran a roll of film through my Canon A1 . WOW!!!! My Canon A1 is now in "A1" Shape. Good as New! The last place I sent it to tried to fix it a common Canon Squeak by filling it with oil. If you Love you old camera like I do, send it to ACR!!!
Las Vegas, NV
Thank you Abilene Camera Repair for repairing my Olympus OM2-S . I had been unsuccessful in having my camera repaired locally or through other Internet camera shops. I appreciate your ability to find replacement parts and refurbish the camera to working condition again.
Robert S. Leonard, DDS
The extent of service for my Minolta SRT-101 was excellent. The Silver service price was very reasonable for the amount of work done.
Paul Zolotor, Missouri
Thank you for the fast and efficient service, and the reasonable cost. OM-2n works fine. I'll recommend you guys to my friends.
Gary Kimes, CA
Prompt professional service. What more does a customer expect? My Canon FT QL has a new lease on life. Thank You A.C.R.
Thank you for the repair work on my Nikon N 2000 SLR.
Angel R. Santiago
Hey, I want to thanks you guys for the work you did on my camera. It's so nice to have it back to use.
I sent my Pentax to you (a few months back) to be fixed after Pentax said it was too old for them to fix. I just got around to using it and it did a great job. Thanks for fixing it for me. Looks like you did a fine job.
Received my Minolta SRT-101 today via US Priority Mail. The body and lens look and work fine. Thanks for doing such a good job. If any friends are looking for a reliable and honest repair facility I will not hesitate to recommend ACR.
I got the camera back last week and have enjoyed using it again. Thanks for the great service!
An absolutely beautiful job on my F2. I have already told some of my friends. It was well worth the wait. I may buy another F2; if so you will see it soon after I get it.